The Records Office staff maintains student academic records, and provides services to assist students in achieving their academic goals. These services begin when a student prepares to register at IWU for the first time, and continues beyond graduation.

The Records Office is where students receive information and conduct business such as registering for classes, obtaining information regarding programs of study, requirements for graduation, academic policies, and alternative options for receiving college credit. Each student's academic standing and progress toward degree completion is monitored by IWU's Registrar.